Free usage is provided for every 10x Genomics dataset. These free limits include the full analysis workflow on a per sample basis—from upload to analysis and download—as described below. Beyond these limits, pay only for what you use with no upfront commitment.

In addition, some input and output files for each analysis are stored at no cost and are not subject to the 90-day storage limit, including the web summary, feature-barcode matrix, and Loupe Browser file. The free download limits in the table above also do not apply to these files; you can download them as many times as you need. View more details below.

10x Genomics Cloud Analysis and the 10x Genomics Cloud CLI use the abbreviation GB (rather than GiB) to refer to 1024 MB.

Prices shown in the application do not include tax and are estimates only. The actual cost will depend on your usage and activity. Rounding is applied on a per file basis, with N.5 cents rounding to even. Transactions totaling less than $0.005 will be rounded down to $0.00. All prices shown are in U.S. dollars and customers are responsible for any currency exchange rates if using any currency besides U.S. dollars.

Analyses

Each uploaded dataset can be used up to five times as an input to an analysis pipeline for free. If you need to use a dataset for additional analyses beyond what’s included for free, you will be charged $5.00 per analysis. The transaction is finalized when the analysis pipeline successfully finishes. Failed or cancelled analyses will not incur costs or count towards your free analyses.

Data storage

Data that is uploaded or generated from running analysis pipelines is stored at no cost for 90 days. Custom reference files are stored at no cost for 365 days. After reaching these no cost storage limits, the data will be automatically deleted unless you opt-in to paid storage.

We will send you an email notification 10 days before data expires and is permanently deleted from your account. Deleted data may be temporarily stored in our archives but 10x Genomics does not guarantee retrieval of deleted data. There is no action required if you choose not to store your data past the free storage period on Cloud Analysis.

If you would like to opt-in to ongoing data storage for FASTQ files or analysis outputs, visit the Data Storage settings page from within a project. If you would like to opt-in to ongoing data storage for custom reference files, visit the Data Storage settings page for custom references. From there, you can opt-in to ongoing paid storage at $0.02/GB per month. You will only be charged to store data that is outside the free storage period.

Storage costs will be included on your monthly invoice. You can turn off paid data storage for a project or custom reference at any time. If you turn off paid data storage during a billing cycle, you will only be billed for the portion of the month that your data was stored.

Downloads

Each analysis created on Cloud Analysis will generate a collection of output files which come with free downloads. Output files can be freely downloaded up to 150% the total size of the output files. For example, if an analysis generates 100GB of data, you can download 150GB worth of data for that analysis at no cost.

You can also download FASTQ files that are uploaded to your account. Each FASTQ file can be downloaded once for free.

Each custom reference directory is compressed before upload and stored as a single compressed tar archive file (.tar.gz). Each custom reference tar archive can be downloaded once for free.

You will incur usage-based download charges of $0.10/GB for any downloads of data or other files exceeding the free amounts described above. Before initiating a paid download, you will have the chance to confirm the transaction and see an estimated cost. Costs displayed in Cloud Analysis are estimates based on the size of the data selected for download. The actual cost will depend on your download usage. After confirming the transaction, Cloud Analysis will generate download links for the files selected for download by which you can initiate the download. Initiating a download creates the transaction. For example, if you generate a download link for a file, and that link is used three times, the actual cost will be calculated as 3x the single file size. If you generate a download link and do not use it to initiate any downloads, no charge will be incurred.

Once you have generated download links they will remain active for 12 hours. You will be charged for all downloads using your download links — please store the links securely and do not share these download links with others unless you plan to accept charges for downloads that they initiate using your links.

Some input and outputs files for each analysis, listed below, are stored at no cost and are not subject to the 90-day limits on other files. The free download limits also do not apply to these files; you can download them as many times as you need.

• We are unable to offer paid services outside of the United States and Canada. However, Cloud Analysis provides free limits that allow all users to process data on a per-sample basis.
• As described in Pricing, there is no limit to the number of 10x Genomics datasets that can be uploaded. For each dataset, users can perform five analyses, store the output for up to 90 days, and download all outputs within free usage limits.
• When using Cloud Analysis from outside the U.S. and Canada, remember to download your data within 90 days, as extended storage is not available. You can opt-in for email notifications to remind you before your data expires. By downloading your data timely, you can continue to use Cloud Analysis for each dataset at no additional cost.

Usage beyond what’s included for free will be billed monthly. A billing cycle is 30 days and begins after your first paid transaction. Your actual costs will depend on your usage of the services.

You can sign up to pay automatically by card or manually via monthly email invoices. Visit your Account Billing page to sign up: https://cloud.10xgenomics.com/account/billing. Payments and payment information are processed by Stripe, an online payment processing provider.

Auto-pay by card

If you sign up for auto-pay, your card will be automatically charged on a monthly basis for any 10x Genomics Cloud Analysis paid usage. A copy of the invoice will be emailed to you 7 days before your card is charged. After the payment is processed, you will be sent a receipt via email.

You can cancel auto-pay by visiting your Account Billing page and deleting the auto-pay option. If you delete your card information, we may retain your usage address for tax purposes.

Pay manually by card

If you sign up to pay manually, we will send you a monthly invoice via email for any 10x Genomics Cloud Analysis paid usage. The email will contain a link to an online payment form where you can pay with a card. Stripe may save your card information for subsequent payment authorizations by you. Payment is due within 30 days of the invoice date.

You can cancel manual payment by visiting your Account Billing page and deleting the manual pay option. If you delete your manual payment method, we may retain your usage address for tax purposes.

Depending on your usage address, you may be charged sales tax for paid usage of Cloud Analysis, which will be included on your invoices. The usage address is where you will be using 10x Genomics Cloud Analysis (usually the same as your company or organization address). You can specify your usage address when you sign up for either manual pay or auto-pay options.

Currently, tax is collected from customers with usage addresses in the following states: California, Connecticut, Illinois, Maryland, Massachusetts, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, and Washington.

• If you are purchasing on behalf of a tax exempt organization in one of these states, contact our Cloud Customer Service team to request tax exemption. Email cloudcustomerservice@10xgenomics.com for more information. Please make sure that you have a copy of your tax exempt certificate available. After tax exemption has been enabled for your account, tax will not be included on your future invoices.
• If you are located in a different state, you are responsible for paying any applicable sales taxes.

Note: The list of states where tax is collected is subject to change without prior notice.

If you have any questions or issues, please reach out to cloudcustomerservice@10xgenomics.com.